Friday, July 1, 2011

Rollup 18 Released for Microsoft Dynamics CRM 4.0

Rollup 18 has been released for Microsoft Dynamics CRM 4.0.

Come download it here:

Here is a list of some of the fixes / new stuff, beyond the other fixes that cumulatively included from the first 17 rollups!  See full documentation here: http://support.microsoft.com/kb/2477777

Update Rollup 18 for Microsoft Dynamics CRM 4.0 contains the following hotfixes and updates that were released as individual fixes: 

  • 2554541  Email messages that are tracked by using the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook use GUIDs instead of valid messageids in Microsoft Dynamics CRM 4.0

Update Rollup 18 contains the following additional fixes. None of these fixes are documented in a separate Knowledge Base article. 


  • Assume that you have an organization that contains many thousands of users. When you update the location of the instance of SQL Server for the organization by using the deployment manager, the organization update operation takes a long time. Additionally, the deployment manager becomes unresponsive.
  • Assume that you create a new service case. When you select a value by using the lookup function, the value is not displayed.
  • Assume that you create a service appointment for a user who has several email addresses. After you delete one of the email addresses, the AddressUsed fields in the service appointment are set to null. Therefore, the email addresses are lost in the service appointment.
  • Assume that you run an advanced find query that contains an OR condition and then export the result to an Excel worksheet. In this situation, when you open the Excel worksheet, no data is displayed. Additionally, the Excel worksheet remains empty even though you update the Excel worksheet by clicking Refresh.
  • Consider the following scenario:
    • You create a custom workflow activity that has a series of classes that use their own descriptions.
    • You register the workflow activity.
    • You create a new workflow in the Microsoft Dynamics CRM website.
    • You click the Add Step menu to select the custom workflow activity.
    In this scenario, not all custom workflow activities are displayed.
  • When you copy marketing list members from one marketing list to another marketing list, you experience slow performance.
  • Assume that you review a record and then click Save and New to create another record. In this situation, the ModifiedOn field of the first record is updated with the current date and time even though you do not change the first record.
  • Assume that you reply to an email message that is tracked in Microsoft Dynamics CRM. If the Regarding field of the email message is set to a record to which you do not have access, you receive a privileges error message.
  • Assume that you resolve a party that is unresolved. In this situation, 100 unresolved parties are updated to the same record. However, email addresses of the unresolved parties are not updated as expected.
  • After you export and import from one system to another system, the case sensitivity of attributes is changed unexpectedly.
  • Assume that you type a script in the Search for the topics text box in the help contents page in a Microsoft Dynamics CRM browser client. When you run the search, a generic ASP.NET error page is displayed instead of a generic Microsoft Dynamics CRM error page.

I hope this is helpful!

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